Effective Date: July 17, 2024

Welcome to Diskovera! These Terms and Conditions (“Terms”) govern your use of our website located at https://diskovera.com (the “Site”) and the services provided by Diskovera (“Services”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

1. Introduction

Diskovera (PT Diskova Langit Bali) is a Tour and Travel agency offering travel-related services including tour packages, accommodation bookings, transportation services, and other travel-related activities.

2. Acceptance of Terms

By using our Site or Services, you accept and agree to these Terms. If you do not agree to these Terms, you should not use our Site or Services.

3. Services Provided

We offer a variety of travel services, including but not limited to:

  • Tour packages in Bali
  • Accommodation bookings
  • Transportation services
  • Customized travel itineraries
  • Travel consultancy

4. User Responsibilities

When using our Site and Services, you agree to:

  • Provide accurate, current, and complete information as requested.
  • Maintain the confidentiality of your account and password.
  • Use our Site and Services for lawful purposes only.
  • Not engage in any activity that disrupts or interferes with our Site or Services.

5. Payment Terms

  • Prices for our Services are listed on our Site and are subject to change without notice.
  • Payment for Services must be made in accordance with the instructions provided at the time of booking.
  • We accept various payment methods, including credit/debit cards and bank transfers.
  • Full payment is required to confirm your booking.

6. Shipping and Delivery

  • For physical travel documents or materials, shipping fees and delivery timelines will be communicated at the time of booking.
  • Digital travel documents will be sent via email to the address provided at the time of booking.

7. Returns and Refunds

  • Cancellation and refund policies vary depending on the type of service booked. Specific terms will be provided at the time of booking.
  • Requests for refunds must be made in writing to info@diskovera.com.
  • Refunds will be processed within 14 days of approval and will be issued using the same method of payment used for the booking.

8. Intellectual Property

  • All content on our Site, including text, graphics, logos, and images, is the property of PT Diskova Langit Bali or its content suppliers and is protected by applicable copyright laws.
  • You may not reproduce, distribute, or create derivative works from any of the content on our Site without our express written permission.

9. Privacy Policy

Your use of our Site and Services is also governed by our Privacy Policy, which can be found at https://diskovera.com/privacy-policy.

10. Limitation of Liability

  • Our Services are provided “as is” without any warranties, express or implied.
  • PT Diskova Langit Bali will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our Site or Services.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law principles.

12. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Email: info@diskovera.com
  • Phone: +62 819-1487-7788
  • Address: Jl. Tunjung Sari No.8, Padangsambian Kaja, Denpasar, Bali

14. User Account

  • Users may be required to create an account to access certain features of our Site or Services.
  • You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

15. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any local, state, national, or international law or regulation.
  • Using our Site or Services for any unauthorized purpose.
  • Interfering with the security features of our Site or Services.